在這次的節目中，我們要聊聊轉向客戶成功領域，你需要知道的幾個重點。
客戶成功這個概念從2000年代初開始興起，到了這幾年，這個角色變得越來越關鍵。它超越了傳統的銷售或客服，但是，什麼是客戶成功呢？就來聽這一集吧！
In this episode, we're going to talk about a few key points you need to know about moving into the customer success space.
The concept of customer success began to take off in the early 2000s, and in the intervening years, the role has become more and more critical. It goes beyond traditional sales or customer service, but what is customer success? Listen to this episode!
如果在建立客戶成功流程上有任何疑問，歡迎來找我們聊聊能怎麼協助您：https://lin.ee/jpsRKqD
If you have any questions about setting up a customer success process, feel free to stop by and talk to us about how we can help you: https://lin.ee/jpsRKqD
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客戶成功茶水間，募集企業組織裡有客戶成功團隊的公司，一起上節目聊聊客戶成功徵才議題。
或是您的公司有客戶成功人員的徵才需求，也可以透過資訊欄聯絡方式提供給我們，我們將會在節目和資訊欄上幫您曝光。
The Customer Success Pantry invites companies with customer success teams to join us on the show to talk about customer success recruiting.
Or if your company has a need for a customer success recruiter, you can provide us with the contact information through the message board, and we will help you get exposure on the show and in the message board.
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器材設備提供及錄音技術顧問：咪卡創意
Suppliers of recording equipment and recording technology consultants：咪卡創意