Build Shared Understanding, Not Shared Documents
“Shared documents aren’t shared understanding”
This comment motivated me to make up the episode to share my ideas of effective collaboration. I was once a software engineer, a scrum master, and a technical project manager. And I’d gone through some inefficient working models, especially writing detailed documents. I know many project manager might have been required to do that, in order for the engineers to deliver what customers want.
However, does that really make their ideas consistent with each other? I am afraid not. Because individuals would have different ideas toward same product backlogs, and there is not an effective mechanism to trigger constructive dialogues. Furthermore, the team’s mindset is not customer-centric so that they probably don’t deliver things that customers really want.
To solve the problem, I proposed 3 solutions as below,
👉 Story Point Technique
👉 User Story Mapping
👉 Stakeholder Involvement
Well, I don’t deny the necessity of writing shared documents, but it is for supportive purpose. We should focus on face-to-face conversation to build shared understandings, so that members are able to think what they do from user perspectives.
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Timeline
00:00 Problems project managers suffer from - unshared understanding to requirements
00:45 Motivation from a book《User Story Mapping》
01:46 The problems of shared documents
02:53 Principle of agile manifesto
03:52 Reason #1:lack of a mechanism to trigger effective dialogues
04:26 Reason #2:team mindset
04:42 Reason #3:not customer-centric
05:36 Solution #1:Planning Poker - Story Point Technique
06:07 Solution #2:User Story Mapping
06:40 Solution #3:Stakeholder Involvement
07:03 Pros of applying the above solutions
07:31 Consulting service
Related Resources
Story Point Technique:https://youtu.be/jmzoc7Co4L4
User Story Mapping:https://reurl.cc/zYd6np
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